My mother was having trouble with her Rakuten Link because she couldn't hear me. I checked and found that the microphone setting was turned off.
For those who have the same problem, here is a detailed explanation with images on how to grant permission on iPhone and Android smartphones. This will solve your call troubles in one go👍️✨️ We will explain it in a simple way🍀
- 🎃 Introduction: Many people are having trouble with the problem of their voice not being heard on Rakuten Link!
- 📱 Cause: Rakuten Link won't let you hear without microphone permission!
- 🔧 Solution: Steps to enable microphone on iPhone🍎
- 🔧 Solution: How to enable microphone on Android
- 📶 5 Things to Try If That Still Doesn't Fix It
- 🧩 Real experience: This solved my mother's smartphone problem too!
- ✅ Summary: First, check your microphone permissions!
🎃 Introduction: Many people are having trouble with the problem of their voice not being heard on Rakuten Link!
Have you ever experienced something like this when using Rakuten Mobile?
"The call is connected, but the other person can't hear me"
"I can hear the other person's voice, but I can't hear my own voice"
"In the end, I have to call back every time to talk..."
In fact, if you search online, the following concerns come up:
In fact, this phenomenon,The "microphone permission" for the Rakuten Link app is turned off.There are so many cases where this is the cause.
In this article, I will use the example of a problem I actually experienced with my mother's smartphone.How to fix it with just a simple settingWe will explain the following.
📱 Cause: Rakuten Link won't let you hear without microphone permission!
Rakuten Link is an app that allows you to make voice calls using "data communication" instead of a regular telephone line.
Therefore, smartphoneIf the microphone function is not enabled in the app, your voice will not reach the other party..
On Android, you can allow or deny microphone use for each app.
Permissions may be automatically turned off when updating or reinstalling the software.
🔧 Solution: Steps to enable microphone on iPhone🍎
🍎 For iPhone users
On iPhone, if microphone access permission is turned off,
Your voice may not reach the other party.
For details on how to set it up, please refer to the official Rakuten Mobile support page, where the steps are explained in detail as shown below.
Go to "Settings" app → "Screen Time" → "Content & Privacy Restrictions"
Select "Microphone" → "Allow changes"
"Change Link settings to on."
🔗 Check microphone access permissions (Rakuten Mobile official website)
🔧 Solution: How to enable microphone on Android
It's super easy✨️
Setup Procedure
- Open the Settings app on your smartphone
- Tap "Apps and notifications" or "App list"
- Select "(Rakuten) Link"
*Please search for "Link". There will be no results if you search for "Rakuten". - Open "App Info" ⇢ "Permissions"
- Open "App Permissions" -> "Microphone"
- Set "Microphone permissions" to "Allow only while using the app"
That's it! 🎉
To reflect the settings, close and restart the Rakuten Link app.Please do.
Detailed illustration here
📶 5 Things to Try If That Still Doesn't Fix It
If the problem persists even after allowing the microphone settings, we also recommend checking the following:
App Update:Check for updates
Play StoreOpen the app and check if there is an update for the Rakuten Link app.
Restart the product (smartphone)
Restarting your device may resolve temporary issues.
Communication environmentChange: Temporarily turn off Wi-Fi
If your Wi-Fi connection is unstable, call quality may be affected. Try switching to mobile data to see if that improves the quality.
Bluetooth: Talk with earphones and speakers turned off
When using Bluetooth earphones, the audio input is often switched to them.
There are cases where it feels like your microphone is disabled.
AppReinstall: Reset issues caused by cache corruption
Uninstall the Rakuten Link app.Play StoreRe-installing it from the installer may resolve the issue.
Regarding other improvements:Please refer to this page (Rakuten Mobile homepage).
🧩 Real experience: This solved my mother's smartphone problem too!
My mother was also suffering from the same problem.
When a friend called, the other person couldn't hear my voice, so I had to hang up and call them back, and then I could hear their voice.
My mother tried a few things before contacting me.
"Settings → Apps → Rakuten Link → Permissions → Allow Microphone"I changed it to this and it immediately improved the issue, so if you're having trouble, please give it a try✨️
✅ Summary: First, check your microphone permissions!
| Checkpoint | Content |
|---|---|
| 🔊 Microphone permissions | Settings → Apps → Rakuten Link → Permissions → Microphone |
| 📶 Communication environment | Try switching between Wi-Fi and mobile data |
| 🌀 App Updates | Update to the latest version |
| 🔁 Reboot | Restart the app and device and retest |
Just one minute of setup and you'll be able to make calls again.
If you have the same symptoms, please share this article with your friends and family.
✨️✨️Enjoy a comfortable smartphone life✨️📱✨️
